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Hero Cosmetics
Shipping & Returns
Shipping & Returns
Shipping
How do I track my order?
How long will it take my domestic order to arrive?
Do you offer free shipping?
How long will it take my international order to arrive?
Why did I receive a bill for duties/taxes/fees?
Do you ship internationally?
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Returns & Exchanges
Do you offer exchanges?
What’s your return policy?
Where's my refund?
Issues
An item is missing from my order
I'd like to cancel or update my subscription
I never received my order
Discounts
Why isn't my discount working?
Can I apply a discount to a past order?